FAQ

Questions

Is this a subscription?

No. You pay once for a plan. The only recurring costs are the services your store runs on (database, hosting, domain), billed by those providers.

Do you install it for me?

No. Installation, hosting and support are not included. You can install it yourself with the guide or hire a developer.

Do I get updates?

You get the version you bought (currently v1.0.3). Later versions are sold separately.

Can I use it for several stores?

One license covers one storefront. Buy another license for each additional store.

Which payment methods can my customers use?

Bank transfer with slip upload and cash on delivery on every plan; card payments through your own Stripe account on Premium and Professional; PromptPay QR when your store currency is Thai baht.

Which languages and currencies?

Storefront in English, Thai, Chinese and Japanese; admin panel in English and Thai. Prices in your chosen currency, such as USD, EUR, GBP, THB or JPY.

What is the license key for?

The setup wizard checks it to confirm your purchase. If the check fails or cannot connect, it only shows a reminder — your store never locks.

Can I change the code?

Yes. You can modify and customise it for your own store. You cannot resell or share it.

Can I upgrade to a higher plan later?

Plans are separate products. Buy the higher plan; your store data in Supabase keeps working with it.

Refunds?

Sales are final once you download the files, so please try the live demo first. We refund within 14 days if you have not downloaded, the files are corrupted, or you were charged by mistake. See the refund policy.